If you have a question that is not answered in this F.A.Q. or elsewhere in our web site please feel free to send it to us.
- STI International, Inc. is a manufacturer of fine firearms and firearm parts. We sell exclusively to Distributors and Dealers in the United States and in those countries to which the U.S. State Department will grant an ExportPermit.
- We will refer retail buyers to the dealer or distributor nearest them.
- We will not violate the U.S. Firearms act of 1994 or any other law of this Country.
- Gun orders for export require a deposit before commencement and full payment before shipment. Parts orders for export require full payment before shipment.
- Domestic Dealers will be Net on receipt or Terms with proper credit references and length of relationship.
- All items with Custom Serial Numbers, Custom Features, or Hard Chrome will require a deposit.
- All refused shipments and returns for other than Warranty are subject to restocking fee. No exceptions.
- We accept company checks, money orders, VISA, MasterCard, American Express, and wire transfers.
- We ship U.S. Postal Service, UPS and Federal Express.
STI International, Inc. manufactures all of its own components except pins, springs, scopes, and our outsourced firearms, the Spartan and the Texican. The suppliers of these purchased parts are reputable manufacturers with whom we have long term business relationships. We are, therefore, supremely confident in the fit, form, and function of every firearm and firearm part that we ship to our loyal customer base. With that in mind, we unconditionally warranty our products for their intended purpose, when installed properly, As with any product, abuse and normal wear are excluded.
Call for a Return Authorization Number (RA#) BEFORE returning any merchandise to STI.
- The RA# must be marked on the outside of the box.
- We will not accept any items without an RA#.
