The Continuing Evolution  of the 1911   

STI -- Business Practices 

If you have a question that is not answered in this F.A.Q. or elsewhere in our web site please feel free to send it to us.


General Information

  • STI International, Inc. is a manufacturer of fine firearms and firearm parts. We sell exclusively to Distributors and Dealers in the United States and in those countries to which the U.S. State Department will grant an Export Permit.
  • We will refer retail buyers to the dealer or distributor nearest them.
  • We will not violate the U.S. Firearms act of 1994 or any other law of this Country.
  • Gun orders for export require a deposit before commencement and full payment before shipment. Parts orders for export require full payment before shipment.
  • Domestic Dealers will be Net on receipt or Terms with proper credit references and length of relationship.
  • All items with Custom Serial Numbers, Custom Features, or Hard Chrome will require a deposit.
  • All refused shipments and returns for other than Warranty are subject to restocking fee. No exceptions.
  • We accept company checks, money orders, VISA, MasterCard, American Express, and wire transfers.
  • We ship U.S. Postal Service, UPS and Federal Express.

Warranty Statement

STI International, Inc. manufactures all of its own components except pins, springs, scopes, and our outsourced firearms, the Spartan and the Texican. The suppliers of these purchased parts are reputable manufacturers with whom we have long term business relationships. We are, therefore, supremely confident in the fit, form, and function of every firearm and firearm part that we ship to our loyal customer base. With that in mind, we unconditionally warranty our products for their intended purpose, when installed properly, As with any product, abuse and normal wear are excluded.

Call for a Return Authorization Number (RA#) BEFORE returning any merchandise to STI. 

  • The RA# must be marked on the outside of the box.
  • We will not accept any items without an RA#. 

Website Usage Information

Please note that the shopping cart runs on a separate, secure server. At times that server may be running slower that the main web server. 

 

Use Microsoft Internet Explorer for best performance.

 

This site uses Frames, JavaScript, and other technologies that require the use of either Netscape's or Microsoft's browser version 4.0 or newer (Navigator 4.x, MS IE  5.x, or a similar browser supporting current Web technologies). You can download the lastest Netscape or Microsoft browsers for free by following the links below.

 

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STI - Designed to Perform    

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All items Copyright © 1998-2003 STI International, Inc.
STI, STI International, and the STI Swirl are registered trademarks of STI International, Inc.


Web site design and management by Kevin J. Solito